Guarantees and Terms Of Service
At Financially Fluent Leads, we are dedicated to delivering high-quality
leads and ensuring your satisfaction through our guarantees.
Please review the following terms and conditions related to our guarantees:
circumstances:
- The lead contains a deliberately incorrect phone number (e.g., a local business or non-functional number).
- The phone number provided is disconnected or invalid.
- Requests for lead replacements must be made within 24 hours after the order has been fulfilled.
- Replacement requests are subject to verification by our team.
- To submit a replacement request, you must fill out a support ticket with the lead information.
- All replacement requests must be submitted together after your order has been fully fulfilled.
- Lead replacement is only available after your subscription has been renewed, canceled subscriptions will not be entitled to replacements.
- The purchaser adheres to specific criteria:
- Follows our provided call script.
- Attends all our live weekly trainings.
- Adheres to our lead contact guidelines.
- Focused on IUL, FEX, & Health products
- Use of the Fluent CRM
- The guarantee is applicable only if requested 60 days after the complete receipt of the lead order.
- Requests for this guarantee are subject to review and approval by our team.
- We commit to working with, training, and coaching the purchaser until they achieve a 200% return on their investment.
- Please note: This guarantee does not promise or guarantee a refund or free leads.
It’s important to thoroughly review our Terms of Service for a comprehensive
understanding of these guarantees, including limitations, eligibility criteria, and
procedures for submitting claims.
By utilizing our services and purchasing leads from Financially Fluent Leads, you acknowledge
and agree to comply with the terms and conditions outlined in this document
and our detailed Terms of Service.
Our Fulfillment Policies
At Financially Fluent Leads, we believe in transparency and fairness. Our order fulfillment
policies are designed to ensure customer satisfaction and build trust.
Below are the detailed policies regarding refunds, delivery, returns, and cancellations.
leads and ensuring satisfaction through our replacement policy.
the delivery process:
provided at the time of purchase. Leads can also be delivered through CRM
integration or a Google Sheet, based on your preference.
usually fully fulfilled within one week, the process can take up to one month
depending on the volume and specific requirements.
we offer replacements for any leads that do not meet our quality standards:
disconnected, or invalid phone numbers. Procedure: A support
ticket must be submitted only after the order is fulfilled and can
take 24-48 hours to be approved. Replacement: Verified leads
will be replaced in accordance with our 100% Lead Replacement Guarantee.
to cancel your subscription or order. Here’s how our cancellation policy works:
-
Subscriptions: You can cancel your subscription at any time. However,
please note that cancellations will not qualify for lead replacements under
our 100% Lead Replacement Guarantee.
-
Orders: Orders can be canceled before they are fulfilled. Once an
order is in process, cancellation requests are on a case-by-case basis.
-
Process: To cancel a subscription or order, please contact our
support team with your request.
Being clear and fair in these policies is essential for building customer trust and providing
protection against disputes. If you have any questions or need further assistance, our support
team is always here to help. We strive to make your experience with Financially Fluent Leads as smooth
and satisfactory as possible.
policies and our detailed Terms of Service.